Privacy Policy – Simpex Industries

Effective Date: 01 – April – 2025

Welcome to Simpex (www.simpex.industries), owned and operated by Simex Industries. We respect your privacy and are committed to protecting the personal information you may provide to us while using our website. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you register, place an order, or contact us, we may collect personal details such as:

Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely via third-party gateways)

b. Non-Personal Information

We may collect non-personal data such as:

IP address
Browser type
Device information
Pages visited
Time spent on the website
This data helps us improve our website and user experience.

2. How We Use Your Information

We use your information to:

Process orders and transactions
Deliver products and customer support
Send updates on order status and shipping
Notify you about offers, new products, or changes to our services
Improve website performance and security

3. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies allow us to:

Remember your preferences
Understand usage patterns
Provide personalized content

You can modify your browser settings to decline cookies, but this may limit some features on our site.

4. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

Trusted third-party service providers (e.g., payment gateways, delivery partners)
Legal authorities when required by law or to protect our rights

5. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. All payment data is encrypted and handled by secure third-party payment processors.

6. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any information.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected information from a child, we will delete it immediately.

8. Your Rights

Depending on your location, you may have the right to:

Access the data we hold about you
Request correction or deletion of your data
Opt-out of marketing communications
To exercise any of these rights, please contact us at: online@simpex.industries